Privacy Policy
Last Updated: December 22, 2025
At Lead2Leads, operated by Trading Sniper LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead management platform and services.
1Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us when you:
- Create an account (name, email address, password, company information)
- Sign in using Google OAuth (email address, name, profile picture)
- Use our services (lead data, contact information, notes, preferences)
- Contact our support team (support requests, correspondence)
- Subscribe to our newsletter or marketing communications
1.2 Automatically Collected Information
When you access our platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, session duration)
- Cookies and similar tracking technologies (see Cookie Policy below)
- Log data (timestamps, error logs, system events)
1.3 Third-Party Data
We may receive information from third-party services you connect to Lead2Leads, including CRM systems (Salesforce, HubSpot, Pipedrive), email services (Gmail, Outlook), and payment processors (Stripe).
2How We Use Your Information
We use your information to:
- Provide, maintain, and improve our lead management services
- Authenticate your account and enable secure access
- Process transactions and manage your billing
- Send you service notifications, updates, and security alerts
- Provide customer support and respond to your inquiries
- Analyze usage patterns to enhance user experience
- Detect, prevent, and address technical issues or fraudulent activity
- Send marketing communications (with your consent, which you may withdraw at any time)
- Comply with legal obligations and enforce our Terms of Service
3Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our platform, including hosting providers, payment processors (Stripe), analytics services (Google Analytics), and email delivery services. These providers are contractually obligated to protect your information.
3.2 Integrations You Enable
When you connect third-party services (CRM systems, email platforms), we share relevant lead data as necessary to provide the integration functionality you requested.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy.
4Data Security
We implement industry-standard security measures to protect your information:
- 256-bit SSL encryption for data in transit
- AES-256 encryption for data at rest
- Secure password hashing using bcrypt
- Regular security audits and vulnerability assessments
- SOC 2 Type II compliance standards
- Access controls and multi-factor authentication
- Regular backups and disaster recovery procedures
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5Your Rights and Choices
Depending on your location, you may have the following rights:
5.1 Access and Portability
You can access and export your data at any time through your account settings. We provide a comprehensive data export feature.
5.2 Correction and Update
You can update your account information and preferences directly in your profile settings.
5.3 Deletion
You can request deletion of your account and associated data through your account settings or by contacting us at lopez.michael19007@gmail.com. Note that we may retain certain information as required by law or for legitimate business purposes.
5.4 Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or adjusting your notification preferences in your account settings.
5.5 Cookie Preferences
You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality.
6Cookie Policy
We use cookies and similar tracking technologies to:
- Essential Cookies: Required for authentication and core functionality
- Analytics Cookies: Help us understand how you use our platform (Google Analytics)
- Preference Cookies: Remember your settings and preferences
- Security Cookies: Detect and prevent fraudulent activity
7Third-Party Services
Our platform integrates with third-party services including:
- Google OAuth: For authentication (governed by Google's Privacy Policy)
- Stripe: For payment processing (governed by Stripe's Privacy Policy)
- CRM Systems: Salesforce, HubSpot, Pipedrive (governed by their respective privacy policies)
- Email Services: Gmail, Outlook (governed by their respective privacy policies)
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
8Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information:
- For legitimate business purposes (fraud prevention, compliance)
- To comply with legal obligations
- To resolve disputes and enforce agreements
- As required by applicable law (typically 7 years for financial records)
9International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws, including GDPR for EU users.
10Children's Privacy
Lead2Leads is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
For EU/EEA Users (GDPR)
If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us at lopez.michael19007@gmail.com.